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Customer Success Services

Meet business goals with expert guidance, managed services, and more

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Explore services that empower cloud and on-premises customers

OpenText™ Customer Success Services help organizations maximize their OpenText investments. We offer proactive engagement and strategic guidance so you can speed adoption, optimize performance, and achieve business goals—regardless of deployment method.

Public cloud services

Get the most of your public cloud deployment with personalized guidance—from onboarding to adoption.

Private cloud services

Realize the full potential of your OpenText private cloud investment with tailored service packages.

On-premises services

Optimize and maintain your on-premises deployment with end-to-end managed services.

Accelerate adoption and optimize performance with success planning and guidance

Reduce risk, ensure long-term satisfaction, and attain measurable success across all your OpenText solutions. Our customer success managers work closely with your organization to make sure our technology is helping you achieve your goals.

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  • Maximize ROI and solution adoption

    Achieve faster time-to-value by ensuring your employees adopt and use your OpenText solutions.

  • Foster growth

    Get a tailored success plan from a dedicated customer success manager who will take the time to understand your business goals.

  • Proactively resolve issues

    Flag potential risks and prevent problems early with an expert team that monitors product usage and health metrics.

  • Access personalized guidance

    Achieve desired outcomes with data-driven insights, best practices, and custom roadmaps that are aligned to your business goals.

Take the next step

Get expert guidance no matter how you deploy your OpenText solutions. Connect with our Customer Success Services team today.

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